Last updated: 06th October 2025

1. Introduction
These Terms and Conditions govern the use of our website and services. By engaging with Zippi Travel, you agree to these terms.

2. Services Provided
We offer travel-related services including:
Visa facilitation
Flight, accommodation, and car rental bookings
Travel planning and consultation
Final decisions on visa applications rest solely with the relevant embassies or authorities.

3. Bookings and Payments
All bookings require payment before confirmation.
Fees are clearly communicated; third-party charges (e.g., government or courier fees) are separate.
Payments can be made via EFT or our secure online gateway.
Prices are subject to availability and supplier updates.

4. Cancellations and Refunds
Each service (flights, accommodation, car hire, visas) has its own cancellation policy determined by suppliers.
Refunds, where applicable, will be processed according to those terms.
Zippi Travel is not responsible for losses resulting from supplier cancellations, force majeure, or visa refusals.

5. Client Responsibilities
Clients must ensure all personal and travel information provided is accurate.
Failure to provide correct information may result in delays or rejections for which Zippi Travel cannot be held liable.

6. Limitation of Liability
While we take all reasonable care in our services, Zippi Travel shall not be liable for indirect losses, missed flights, visa rejections, or third-party errors.

7. Changes to Services
We reserve the right to modify, update, or discontinue services when necessary. Any such changes will be communicated promptly.

8. Governing Law
These terms are governed by the laws of the Republic of South Africa. Any disputes shall be subject to the jurisdiction of South African courts.

9. Contact
For any queries regarding these terms, please contact:
📧 hello@zippi.co.za